Cranbrook Airport Taxi FAQs

The quickest way is to call us on 01892 800234 or send a WhatsApp message to +44 7741 041293. Tell us your date, pick-up time, airport, number of passengers, and pickup address — and we'll confirm your fare immediately. Bookings typically take under two minutes to arrange.

Yes — there is an online enquiry form on our homepage. However, the fastest way to get a confirmed booking is to call. When you call, we can confirm your fare, vehicle, and driver details in under two minutes. Online enquiries are responded to promptly but are best suited to advance bookings rather than same-day or next-day travel.

Book as soon as you know your travel date — particularly for early morning departures or peak travel periods. July and August, the Christmas and New Year period, and the Easter school holidays all book up quickly, especially for minibuses. For standard saloon bookings, a few days' notice is usually sufficient, but we recommend booking early to guarantee your vehicle choice and preferred pickup time. Same-day bookings are accepted subject to availability.

Yes — we encourage you to book both your outbound and return legs at the same time. For your return journey, give us your incoming flight number and we will track its progress automatically. If your flight is delayed, we adjust accordingly. Booking both legs together means you have everything in one place and there is no risk of forgetting the return when you are busy with pre-departure preparations.

Yes — all fares are fixed at the time of booking, not metered. Our standard saloon fares are: Gatwick £95, Heathrow £130, Stansted £125, Luton £170, and London City £130. These are the prices you pay regardless of traffic conditions or time of day. The fare confirmed when you call is the final price — there is nothing added afterwards.

Yes. We do not apply surge pricing or unsociable hours supplements. A 3am pickup to Gatwick costs the same as a 3pm pickup. The only factors that change the fare are the destination airport and the vehicle type. This is one of the key reasons people in Cranbrook choose us over app-based services, which can charge significantly more for early morning airport runs.

No. The fare quoted at booking includes everything — there are no toll surcharges, no waiting charges for normal flight delays, and no extras for luggage assistance. The only potential addition is the airport drop-off charge of approximately £7 depending on terminal zone, which we will make clear at the time of booking. What we quote is what you pay.

Minibus fares vary based on group size, the destination airport, and availability. We don't publish a single fixed minibus price because the right vehicle depends on how many passengers you have. Call 01892 800234 or WhatsApp us and we will give you a fixed price quote immediately. Most minibus quotes are confirmed in under two minutes.

We operate a saloon/estate suitable for up to four passengers with standard luggage, a 12-seat minibus for medium-sized groups, and a 16-seat minibus for larger groups or those with significant luggage requirements. All vehicles are modern, air-conditioned, and maintained to a high standard. When you book, tell us your passenger count and luggage requirements and we will assign the most suitable vehicle.

Yes — please mention your specific luggage requirements when you book. Our estate saloon handles a full family's worth of luggage comfortably, and both minibus variants have substantial boot capacity designed for airport transfers. Ski bags, golf bags, pushchairs, and oversized cases can all be accommodated with advance notice. If you have an unusually large luggage load, we will confirm at booking whether a larger vehicle is needed.

Please ask at the time of booking. We will do our best to accommodate child seat requirements — the more notice you give us, the better we can plan. Let us know the ages of any children travelling and we will advise on the right arrangement. Note that under UK law, children must use an appropriate child restraint if one is available, so it is important to raise this at the booking stage.

Yes — for all return journeys, we monitor your incoming flight using your flight number. If your plane is running early or late, we adjust the driver's schedule accordingly. This means you do not need to worry about calling us from the aircraft to update your arrival time — we already know. This service is included in the fare at no extra charge.

We monitor your flight and stay in contact for longer delays. For short delays of up to an hour, we simply adjust the pickup time. For longer delays, we will contact you to confirm arrangements. There is no additional charge for reasonable delays — this is part of the service. We understand that flight delays are outside your control, and we will not leave you stranded at the airport.

Cranbrook has no railway station — the nearest is Staplehurst, approximately five miles away. No local bus service runs directly to any London airport. Getting to the airport via public transport from Cranbrook would involve multiple connections, significant journey time, and no ability to carry substantial luggage. A pre-booked private hire taxi is the only practical direct option for most Cranbrook residents and visitors.

Ygs — we serve the whole Weald of Kent, including Sissinghurst, Goudhurst, Hawkhurst, Benenden, Frittenden, Biddenden, Headcorn, and the surrounding countryside. If your address is not in Cranbrook itself, call us and we will confirm whether we cover your location and what the fare would be. The Weald of Kent is our home territory and we know it well.